Introduction 03
Customer religious service 24
Customer shelter 28
Dealing with customers 32
Sales skills 40
Conclusion 44
Bibliography 45
Introduction
In this unit I have discover close how to customers keeping happy. Under this personal credit line work I am going to investigate about customer service, customer protection, how dealing with customers, and sales skills. All these tasks I am doing under Thorpe Park.
Mainly at the begging I have to explain Thorpe greens history, what types of rides/ facilities are there. Then I have to find out the different types of customers to the car park, customer service and low it help Thorpe park business performance, consumer protection laws and the agencies that take into account help and advice, how to deal with customers to meet their requirements, ways in which improvements could be made, and how Thorpe park demonstrate sales skills, review their performance and bid future developments.
Thorpe Park is a themes park. It is located in Chertsey, surrey, fall in Kingdom. It was founded in 1930, and then it was purchased from the lord of the Manor. Although Thorpe Park officially undetermined to the public in 1979, on the site of a dumbfound pit which was partially flooded with intention of creating water establish theme for the park. The parks first large roller coaster, Colossus, was added in 2002. In 2007, Tussauds was bought out by Merlin Entertainments, who now operate the park on a lease from Nick Leslau.
In 2007, the park had 1.7 million visitors, making it the third most visited amusement/theme...
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