During my 3 calendar month tenure at Putnam Investments, along with my semester, there ar a few learning objectives I would like to set so it will assist my skills so I would be open to perform better. One of the learning objectives is deliver great service standards as they relate to the thickening Services Department. In the Client Services Department, I primarily influence in a call center, in which I have to interact with callers betwixt 50-100 times a day. While interacting with sh areholders and other clients, there are certain standards I have to follow depending on the call. at that place are certain talking point I have to cover regarding certain paper work being sent to the clients, and whether or not the phone call was being through for market or personal reasons.
Like this, there are other service standards I have to perform as well. Certainly respect for the caller is one of the main priorities.
other learning objective I would have for my internship is to demonstrate teamwork and the force to work within a team and coexist with all our ideas. I have noticed that certainly if I had a question about a call, I would have to work with another team member in asking the proficient questions to I can better service the client in the questions they have. Together as a team, a lot more can be accomplished.
Another learning objective I have is to demonstrate proficiency using the TA2000 system, which is used to get to the information about clients. Through time, the tenured...If you want to get a full essay, order it on our website: Ordercustompaper.com
If you want to get a full essay, wisit our page: write my paper
No comments:
Post a Comment